What is the Quality Management System?
The
Quality Management System, which is often mentioned as QMS, is a collection of
policies, processes, documented procedures and records. This collection of
documentation describes the set of internal rules that will govern how your
organization creates and delivers your product or service to your customers. The
QMS must be tailored to the necessities of your organization and the product or
service you provide, but the ISO 9001 standard provides a set of guidelines to
help ensure that you don't miss any important elements that a QMS needs to be
successful.
What is ISO 9001:2015?
ISO
9001 is defined as the international standard that specifies requirements for a
quality management system (QMS). Organizations utilize the standard to
demonstrate the ability to consistently provide products and services that meet
customer and regulatory requirements. It is the most popular standard in the
ISO 9000 series and the main standard in the series to which organizations can
certify. ISO 9001:2015 was the current version released in September 2015.
What are the benefits of ISO 9001:2015 certification in Singapore?
Both
private and public healthcare facilities are showing an increased interest in
ISO 9001 quality system certification since it guides to constant improvement
in patient-oriented activities and a guarantee of well-being when cutting-edge
first-class therapies and treatments are known as into play.
Together
with doctors, dentists aspire to reach a standard of care that enables them to
offer their patients a service that complies with internationally recognized
technological and hygiene requirements. Doctors and dental practitioners have
no legal obligation to put a quality system in place, however there can be no
doubt about how significant is to have one to improve patient satisfaction and
elevate the overall prestige of the dental practice.
Professional Recognition:
One
of the principle reasons that prompt dental clinicians to request for a
certification is the requirement for recognition of their professional
qualifications and of the status of their clinic. ISO
9001:2015 certification in Singaporeis indeed an official acknowledgement
of a clinician’s commitment to stay up-to-date with new strategies and
techniques, and raising the standards of care.
Social Benefits:
Apart
from enabling dental practitioners to benefit from the accreditations and
agreements accessible with private and state healthcare insurance institutions,
having a ISO 9001 certification in
Singapore also allows them an edge on the market while putting their
practice head and shoulders over the others, elevating its reputation and
expanding its visibility.
Improvise Organization:
Another
significant advantage lies in the improvements in terms of the organization and
management of the practice. A quality certification requires a practice to have
a specific organizational system in place. This is likely to enable it
eliminate on financial losses caused by a poor utilization of resources and
guide it towards operational procedures, routine practices and skill sets which
boost efficiency levels and performance standards.
How to obtain a quality system certification?
General Process, which are required to establish for Dental
Clinic are Dental General Treatment is administered on First
Come First Serve basis, while Dental Special treatment is given on Appointment
basis and Appointment Diary is kept for each Doctor, Work is carried out as per
Work Instructions, Room wise equipment checklist is kept updated ,Material used
in treatment is recorded for each room, Records of Lab work are kept, Equipment
maintenance records are kept, Sterilization of equipment is carried out in
Autoclave and records are kept, Patient Feedback is taken for improving the
services, Work Instruction for Dental Staff.
Three main steps are necessary in order to acquire a quality system certification:
- Choosing a
consulting agency and drawing up a project plan identifying the objectives
to be achieved;
- Quality
improvement in terms of structure, organization, equipment and
technological systems, materials, know-how and skills;
- Identifying
an ISO 9001 Certification body in
Singapore to audit quality levels and issue the ISO 9001 certification in Singapore.
STEP-1:
The
initial step requires you to define the primary goals and a suitable time frame
for the project, pick out a reference figure for the practice and define
suitable guidelines to be followed. Still reference figure (in other word, the
Quality Manager) is concerned, in a small practice there is no reason why this
responsibility shouldn't lie with the owner. As for the guidelines, they should
prioritize the objectives to be achieved; for instance, more technological
equipment, a better association, more efficient in-house supervision and a
stronger focus on client relations.
STEP-2:
Step
two requires you to conduct an in-depth analysis of present situation, and to
appropriately reorganize and enhance all the areas involved, educating and
preparing all relevant staff members. You can plot out this path in a series of
meetings with the consulting agency (ISO
9001 Certification Services in Singapore) where you can deal with the most
pressing issues. At this stage, the improvement procedure, which has been
properly defined and documented, is disclosed and implemented in accordance
with the strategy.
STEP-3:
The
third and last step requires you to choose anISO 9001 Certification body in Singapore:
this is an independent choose which represents a wide range of stakeholders
(suppliers, public and private clients and associations) that is accredited by
a specific company and tasked with supervisory activities. Once a contract has
been drawn up with the certification body(which providing ISO 9001 Certification Services in
Singapore), the audit will take place: first of all, all documents will
be explored to ensure that they comply with legislative necessities, and
secondly, an on-site verification will occur to ensure that the system has been
implemented both properly and effectively.
AUDIT PROCESS: CLICK HERE
CERTIFICATION
When
the audit is finished, the dental practice will get its quality certification,
which is valid for three years but subject to surveillance audits. Should any
non-compliance emerge during the audits, they might be scheduled with a greater
frequency. There is a risk of the certificate being temporarily suspended or
even withdrawn (although this latter circumstance is highly unlikely).
IAS, ISO Certification
Body in Singapore provides ISO accreditation
necessitates that the organization occasionally reviews its quality procedures.
The importance of ISO certification for patients
The
importance of having a quality system isn't merely confined to the benefits for
the dental practice. This is because elevating overall standards means also
enhancing the level of healthcare services provided, therefore patients feel
more protected and their fulfillments are significantly higher. Customers will
enjoy a better quality of service and more up-to-date treatments, with a
reliable assurance on hygiene, health safety and the professional skills of the
dental practitioner.
Contact Us
INFORMATION & REGISTRATIONINTEGRATED ASSESSMENT SERVICES PTE LTD,
Mail: info@iasiso.com
Website: www.ias-singapore.com
